![]() In addition to the external purple burlap liner, the Purple mattress is protected with one layer of heavy duty plastic and an additional layer of thin plastic wrap. We recommend doing this process in the designated bedroom. To do so, simply tip the bag into a horizontal position, lift the bag opposite the unzipped end, and let the mattress slide out of the bag. We recommend a ‘tip, lift, and slide’ motion to remove the mattress from its packaging. Once unzipped, the compresses mattress was easy to remove from the bag. The bag also has sturdy sewn-in handles which make moving the rolled mattress much easier. Customers are provided with a tool to assist in opening the bag, but we found the zipper easy to slide and did not require the tool. The Purple mattress bag was well-sealed with a zip enclosure. The bag arrived in good condition with no visible damage. ” Delivery of the Purple mattress took 11 business days, longer than the expected 2 to 7 business day delivery time. Their mattresses are shipped in branded bags instead of boxes, making their mattress a “bed-in-a-bag. Purple’s packaging differentiates itself slightly from the industry norm. It is worth noting that did not complete the return process, but received this information via the ‘Live Chat’ function on Purple’s website. The company also offers free mattress pick-up and a full refund for returns. At 100 nights, this sleep trial is average in length. Like many bed-in-a-box companies, Purple heavily promotes their mattress sleep trial. Shipping is free for Canadians, and Purple customers can expect their new mattress to be delivered within 2 to 7 business days. In some cases, the delivery can even be left on a porch or deck while the customer is away from home. Purple uses specialist logistics companies like FedEx to deliver the Purple mattress directly to customers’ doors throughout most parts of Canada. Some bed-in-a-box companies even offer same-day delivery to certain areas. Boxed beds are now delivered with the same convenience as most Amazon orders. ![]() Customers no longer need to take a day off work to accept a delivery. Thanks to modern compression methods and the rising popularity of the bed-in-a-box, mattresses can now be shipped far more efficiently and conveniently than ever before.
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